Frequently Asked Questions

Cook

WHAT IS THE FIRST STEP?

WHAT IS THE FIRST STEP?

Set up a tour. Read more about how it works. 

How do I pay?

How do I pay?

All payments are handled online with our billing and scheduling provider.

What if I need to cancel?

WHAT IF I NEED TO CANCEL?

Our cancellation policy allows for cancelling 72 hours before your booking with no fee. If you cancel in the 72 hour window there will be a 25% fee.

What if I want to come in the middle of the night?

WHAT IF I WANT TO COME IN THE MIDDLE OF THE NIGHT?

We have 24/7 access available

Will I be sharing the space with others?

Will I be sharing the space with others?

We only rent to one business at a time

How long do I have to book for?

How long do I have to book for?

There is a 2 hour minimum per booking.

Cater

What is the difference between on site and off site events?

WHAT IS THE DIFFERENCE BETWEEN ON SITE AND OFF SITE EVENTS?

On site events take place in our dining room located at 376 Hollywood Ave in Fairfield NJ. Off site events occur in your home or any other location.

Do you stay for the duration of the event?

DO YOU STAY FOR THE DURATION OF THE EVENT?

Yes for an added service fee per hour, per server. We will provide everything from set up to clean up and in between.

What if I do not want to have staff onsite?

WHAT IF I DO NOT WANT TO HAVE STAFF ONSITE?

If you opt for drop off catering services we will provide all food and serving utensils. You can opt to add cutlery and plates as well as chafing dishes if you choose.

Graze

How does delivery work?

HOW DOES DELIVERY WORK?

We offer delivery for free in certain zip codes in Essex and Morris County as well as for a fee in other zip codes in those counties. Pickup is always an option in Fairfield NJ.

How does set up for grazing tables work?

How does set up for grazing tables work?

The cost of set up is included in the price. There will be a service charge added to the order. Set-up of tables can take anywhere from 30 minutes to 90 minutes.

Do you offer gluten free or vegetarian options?

Do you offer gluten free or vegetarian options?

Yes! Please note these things in the note section of your order

How do I pay?

HOW DO I PAY?

Boards and boxes can be paid for directly on site. Tables and special order, you will get an invoice via email and can pay via Paypal, Venmo, or check

Will you stay for my event?

Will you stay for my event?

Sure! $150 for up to 3 hours

Where does the product come from?

WHERE DOES THE PRODUCT COME FROM?

Products are sourced from various vendors and markets. We are constantly working to procure relationships with local vendors.

Can I add a board with regular catering?

CAN I ADD A BOARD WITH REGULAR CATERING?

Yes, fill out our catering form and note that you would like there to be a grazing option